Quick and Efficient Insights for Reporting and Analysis
Ms Kelly also commented on the efficiency gained from the implementation of Frontier e-HR. She said, “There are standard and customised reports in the system that we are currently using. They provide us with quick and efficient insights on the information required. This is much more effective than having to generate the reports manually.”
Seamless Integration Solution
After more than 10 years’ experience of using Frontier e-HR, E M Services embarked on adding new modules - payroll, expense and time-off to their system last year.
“Both payroll and expense modules provide a seamless integration to personnel module. Hence, we no longer have to maintain two separate employee databases which is time consuming and prone to human errors. Employees’ time off records, which were previously administered manually, have also been automated. Employees and their managers can now have access to their time off records with ease,” Kelly added.
Pleasant Service and Support from Frontier e-HR
Service has been a strong core for Frontier e-HR.
Kelly commended that the support that her team received from Frontier e-HR had been prompt and responsive. Both the Customer Support Team and the Account Manager were able to relate to the issues raised and had provided appropriate solutions in the best interest of the client.
The response from the employees and management of E M Services have also been positive. The employees are looking forward to more self-service capabilities and push notifications; while the management expects more analytics capabilities and smart features of the system to support its HR decisions.
Both requirements are in the R&D roadmap for the following year to strengthen the product and improve clients’ user experience.
“Frontier e-HR is simple and user-friendly for all levels of employee. There are periodical updates to the system to keep abreast of the latest changes. New features are also introduced to value-add and increase productivity”
Kelly Ang (Ms)
Senior HR Manager
E M Services Pte Ltd